WordPress / API Reference
portal_create_support_ticket
Tool tool. Create a support ticket for a customer (requires a support/ticket plugin)
This is a read-only tool: it returns portal create support ticket for your WordPress account. It changes nothing.
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You do not call this tool yourself. Ask for the outcome and the client picks the tool:
Portal create support ticket in my WordPress account for [subject], [message].
It takes 3 required and 3 optional parameters.
Parameters
| Parameter | Type | Required | Description |
|---|---|---|---|
customer_id | integer | Yes | Customer Id |
subject | string | Yes | Subject |
message | string | Yes | Message |
priority | string | No | Priority |
order_id | integer | No | Order Id |
category | string | No | Category |
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